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Wednesday 22 August 2012

GFI Remote Management - Cannot install Managed Anti Virus application

When trying to deploy Managed Anti Virus to a computer that had Symantec Anti Virus installed you may find that the application will not install because a component of Symantec is still left in the registry although tthe application is uninstalled.

Registry Keys

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The keys that need to be removed are the SharedDefs key in the registry in the HKLM\SOFTWARE\SYMANTEC location.

Install Ready

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Once this is complete you can then rerun the 24/7 checks and you will see that the Managed Anti Virus application will now install.

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